Frequently asked questions

What is MasterPapers?
What are your main services?
What are your core guarantees?
Why students trust your company?
How do I place an order?
How do I pay for it?
How do I communicate with my writer?
How do I download my order?
What do I do after the delivery?
I have an urgent issue. Is the customer support available 24/7?
What writers work on your team?
How will you select my writer?
Can I choose the writer myself?
What is the difference between Top Writer and Premium Writer?
I don't need a native English speaker to write my paper. Do you have international writers to complete my order?
How do you ensure high quality of writing?
How do I know my order is plagiarism-free?
What is Quality Assurance Department?
Can I request a plagiarism report?
What types of work do you cover?
What subjects do you cover?
What academic levels do you cover?
How do I send my instructions?
How fast can you complete my assignment?
Will I get it back on time?
I need an essay in 3 hours. Is it possible?
How do I know this service is reliable?
How do you secure order details?
How do you secure payments?
Can someone find out I used this service?
How do I know you won't resell my paper later?
Can I ask to revise my order?
Are these revisions free?
How many times can I ask for revisions?
Under what circumstances can I ask for a full refund?
I didn't download my order. Am I entitled to a refund?
How do you build up the price?
How can I save on my order?
How do I pay?
Сan I pay for my order once it is delivered?
Am I entitled to any extra charges once the payment is made?
What free benefits do you offer?
Do you have any special discounts or offers?
What will I get as a member of the Customer Loyalty Program?
This is my first time at MasterPapers. Can I get a discount?
I wrote a paper, but the teacher gave it back and asked to rewrite it. Can you rewrite it for me?
I have a particular research paper guideline. Can the writer follow my instructions?
I am afraid my paper won't be delivered on time. Is there a way to guarantee timely delivery?
I wrote my assignment, but before I hand it in, can someone proofread it for me?
I cannot estimate the price of my assignment myself, can you do it for me?
My subject is not on the list. What do I do?
Do you have any offices in the UK?